Dear Highlands Inn family,

In order to protect the health and safety of our guests, our staff, and our community, our guidelines are as follows:

We will limiting the number of guests staying at the Inn, at any one time.

At the time of check-in, all guests will be asked to sign the following form:

Statement of Symptoms and Quarantine

Pursuant to the Governor of New Hampshire’s Emergency Order 27, all registered guests must attest that they are not exhibiting any symptoms of COVID-19. Additionally, registered guests checking in must provide a New England driver’s license as proof of residency. For non-New England guests, they must attest that they have quarantined at home for 14 days or for 7 days and then tested and received a negative diagnosis for COVID-19. Approved COVID-19 tests are PCR-based (molecular) tests. Guests cannot have traveled by public transportation.

Symptoms Statement (Required by all guests):

By signing this statement, I attest that no one in my party is currently exhibiting any symptoms of COVID-19 such as:

  1. Have been in close contact with a confirmed case of COVID-19 (NOTE: Healthcare workers caring for COVID-19 patients while wearing appropriate personal protective equipment should answer “no” to this question.)
  2. Fever in the last 48 hours
  3. Respiratory symptoms such as sore throat, cough, or shortness of breath
  4. Changes in a person’s sense of taste or smell

 Quarantine Statement required for guest who are not New England (New Hampshire, Maine, Massachusetts, Vermont, Rhode Island, and Connecticut) residents:

By signing this statement, I attest that I and all of the individuals staying with me in my rented room have been quarantined* at home for the past 14 days and have not traveled via public transportation, or have quarantined at home for 7 days and then tested negative for COVID-19 immediately before traveling to NH and have not traveled via public transportation.

*The definition of quarantine in this instance means that the person or people registering to stay at this lodging facility have remained isolated at and may not leave their home, even for work, school, or other essential functions, and the person traveling to NH may not end quarantine before receiving their test result and before traveling to NH.

Out-of-state first responders and healthcare workers who use PPE as part of their daily work are exempt from the isolate-at-home portion of this requirement.

*COVID-19 Reopening Guidance

We will appreciate your attention to the following guidelines while you are at the Inn:

  • Please wear a face covering at all times when in common spaces.
  • Please observe physical distancing guidelines by maintaining 6 feet between you and others, in all common areas of the Inn.
  • We have arranged dining room tables and chairs in order to create safe physical distance during breakfast.
  • There is a maximum of two people per table.
  • Please do not rearrange the seating. This is for the health and safety of us all.
  • On certain occasions we will be serving breakfast in two seatings. We will let you know if that is the case during your visit.
  • We are allowing guests to eat at the dining room tables during designated hours, so you can enjoy take-out food or bring some items from home.  There is a refrigerator and a microwave on the front porch of the Inn.  We will ask you to please leave your face covering on when you are not actually eating or drinking.
  • Please do not eat in common areas of the Inn. This is because you will have your mask off while eating, and it is not safe for other guests who are passing by.
  • The hot tub is open for use until 9pm, for a maximum of two women from the same family at one time.
  • In accordance with CDC guidelines, and in order to protect our staff and guests, we are unable to offer stay-over housekeeping service to your room.  We will provide new towels as requested.   Trash and recycling bins are available on the front porch and in the dining room, for your daily trash disposal.

We will be enhancing our already robust cleaning routines, most of which already meet or exceed the CDC guidelines.  We will be following all universal guidelines as recommended.

These guidelines are subject to change.  Therefore, we ask that you please check this page prior to each arrival.

We appreciate your patience and support as we implement safety protocols.  We realize that The Highlands Inn is a space of connection.  It is our hope that you will still be able to find that, while still maintaining physical distance recommendations.

Your health and well-being is our primary concern.

Please call us with any questions.

We look forward to seeing you soon!

All our best,

Jenny and Gia